Privacy Policy

1. Introduction

Welcome to Fancysauce.ai ("we," "our," or "us"), a B2B solution provided by Hey Now LLC. We are committed to protecting your privacy and ensuring the security of the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

As a B2B service provider, the information we collect is primarily related to business representatives and the organizations they represent.

A. Information You Provide to Us

• Account Information: When you register for an account, we collect your name, business email address, phone number, job title, and company name.
• Billing Information: If you purchase a paid subscription, we collect payment details (such as credit card information) and billing addresses. Note that sensitive payment data is typically processed by our third-party payment processors (e.g., Stripe) and is not stored directly on our servers.
• Support and Communications: Information you provide when you contact our customer support or sales teams, including chat logs and email correspondence.

B. Information We Collect Automatically

• Usage Data: We collect information about your interactions with the Services, such as the pages or features you use, time spent on those pages, and other access logs.
• Device and Technical Data: We collect data regarding the device and network you use to access our Services, including IP address, browser type, operating system, and unique device identifiers.
• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track activity on our Services and hold certain information to improve your user experience (e.g., keeping you logged in).

C. Client Data

In the course of using Fancysauce.ai, you may upload or input data belonging to your own clients or business operations ("Client Data"). We process Client Data solely on your behalf and in accordance with your instructions and our Terms of Service.

3. How We Use Your Information

We use the information we collect to:

• Provide and Maintain Services: To create and manage your account, process transactions, and provide the functionality of the Fancysauce.ai platform.
• Improve Our Services: To analyze usage patterns and trends to improve the user experience and functionality of our platform.
• Communication: To send you administrative information, such as updates to our terms, security alerts, and invoice confirmations.
• Marketing (B2B): To send you information about new features, promotions, or other news about Fancysauce.ai that may be relevant to your business. You can opt out of these communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Disclosure of Your Information

We do not sell your personal information. We may share information in the following situations:

• Service Providers: We share data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, hosting, email delivery).
• Business Transfers: If Hey Now LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you.

To exercise these rights, please contact us at the email provided below. Please note that we may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting a change or deletion.

7. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to read the privacy policies of any third-party website you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.